Sales Associate

The Pool Factory - Brooklyn, NY 11232

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The Pool Factory is a swimming pool company located in Brooklyn, NY. We are currently seeking a Sales Associate who will be responsible for providing quality and efficient customer service to customers in a retail environment. The ideal candidate will possess strong conversational skills, telephone etiquette, and problem solving skills.
- Ensure high levels of customer satisfaction through excellent sales service
- Present and describe company products and services to customers.
- Provide clients and potential clients with excellent customer service.
- Develop and maintain sales materials and current product knowledge.
- Assist walk-in and phone customers in a timely manner, representing the company in a professional manner.
- Assist customers with technical questions.
- Accurately locate and pull products from shelves.
- Maintain neat, professional product displays, changing displays once monthly.

The ideal candidate will have:
- Basic understanding of sales principles and customer service practices
- Previous experience with sales and customer service, including answering phones, preferred.
- Strong counter presence and the ability to deal directly with customers for a large portion of the day.
- Must maintain a consistently positive, professional attitude when interacting with customers at all levels.
- Availability to work evenings and weekends.
- Ability to work in a fast paced environment dealing with inventory, product allocations and customer issues.
- Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction a plus.
- An ability to learn the technical aspects of the swimming pool industry.
- Good computer skills including MS Office programs.
- Excellent communication and time management skills.
- Reliable transportation.
- No pool building experience is required.

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